Operational Excellence & Digital Transformation
Operational excellence and digital transformation are critical drivers of success for Micro, Small, and Medium Enterprises (MSMEs). By streamlining operations and embracing digital technologies, MSMEs can enhance productivity, reduce costs, and improve customer experiences.
Digital Transformation is the process of developing organizational and technology-based capabilities that allow a company to continuously improve its customer experience and lower its unit costs and over time sustain a competitive advantage.
Digital Transformation is shaping existential purpose of the organizations:
- Digital technologies are reshaping industry value metrics.
- Adapting value propositions is crucial for competitive relevance.
- Integration of new technologies is key to meeting customer demands.
- Continuous improvement of offerings can prevent obsolescence.
- Understanding the role of digital transformation is vital for its success.
IPQC Consulting Services main strength is its experienced team comes with more than 200 man-years across different domain areas such as Engineering, Manufacturing, Banking and IT & ITES.
Why to Reassess the Existential Purpose of your Organization:
- The existential purpose of an organization answers the fundamental “why” of its existence, encapsulating the core motivations and aspirations that drive its operations and strategies.
- It embodies the organization’s core values and long-term vision, guiding its strategic decisions and initiatives.
- Aligning the company’s actions with its deeper mission, ensuring that every step taken is in harmony with its identity and goals.
- It is what differentiates the organization in a crowded marketplace, providing a unique narrative that resonates with customers, employees, and stakeholders.
- An organization’s existential purpose becomes a critical factor in its ability to adapt and thrive amidst the challenges and opportunities presented by the digital era.
3 Emerging Dimensions for Value Creation
To view the visual representation of 3 emerging dimensions for Value Creation, Please Click here.
- The firm’s revenue coming from ecosystems.
- The effectiveness of firm’s effort to create bundled products & services with partners.
- The ecosystem data the firm has access to (how it can leverage).
- Effectiveness of the firm’s cost of Operations
- Speed to market
- Operational efficiency (All compared to Competitors)
- The firm’s revenue from cross-selling
- The firm’s revenue from new product
- The effectiveness of firm’s effort at generating customer stickiness i.e., retention and use)
4 Growth Paths and Heaven (Ideal State)
- Companies are successful at both creating and capturing value.
- They have a strong value proposition that meets customer needs and provides a unique solution to their problems.
- They optimize their business model to capture a share of the value they create.
- They can generate sustainable profits over time.
- They have a competitive advantage over other companies in their industry.
- They can continuously improve and innovate to stay ahead of the competition.
- They can attract and retain customers, employees, and investors.
- They can contribute to the overall well-being of society by creating value for customers, employees, and other stakeholders.